How to Apply for a High Assurance Secure Certificate

The Secure Certificates request process consists of three main steps:

Purchasing certificate
Submitting certificate request
Installing issued certificate

Follow the instructions below to purchase and request a Secure Certificate for your Web site.

  1. Go to the "Secure Certificates" product page and purchase a one-, two- or three-year Secure Certificate.
  2. When you have completed your purchase, log in to your account and go to the "Secure Certificates" area.


     

  3. Click "Set up Certificate."
  4. If you have available credits for both Turbo SSL and High Assurance certificates, select "High Assurance SSL" as the desired certificate type.
  5. Select the credit you wish to use for the certificate-renewal request.

    Note that if your domain is hosted with your certificate reseller, then the reseller will generate and submit your Certificate Signing Request (CSR) to the certificate authority and install the signed certificate on your site once issued. If you are hosting elsewhere you must perform those tasks yourself.

  6. Click "Activate Account."
  7. If you already have a certificate-management account, log in to it. If not, you must create one.
  8. Under "Use Certificate Credits," check the "High Assurance" option.

If hosting with your certificate reseller
If hosting with a third-party provider

IF HOSTING WITH YOUR CERTIFICATE RESELLER:
  1. Under "Where will this certificate be hosted," select the applicable option.


     

  2. Click "Request Certificate."
  3. On the certificate-request page, select "Corporate" or "Small Business/Sole Proprietor" as your business type; then select the applicable hosting account from the displayed list.
  4. Enter your contact information, and click "Continue."


     

  5. Submit and confirm the certificate-request information.


     

  6. The Certification Authority (CA) confirms that your request has been submitted. Authentication process commences. If applicable, you will be prompted to fax in required individual or corporate documentation.


     

  7. The CA finalizes its authentication process by placing a phone call to you. When the phone call is completed, the certificate will be issued and sent to your hosting provider,which will install the issued certificate on your hosting account.

While processing is under way you can monitor the progress of your certificate request via the certificate-management area. Additionally, the CA will inform you about the status of your request via e-mail.

If all necessary data is properly submitted, the CA is usually able to complete the authentication process and issue a signed certificate within 2-4 days of the request.

IF HOSTING WITH THIRD-PARTY PROVIDER:

  1. Under "Where will this certificate be hosted," select "With a third-party hosting provider."


     
  2. Click "Request Certificate."
  3. On the certificate-request page, select "Corporate" or "Small Business/Sole Proprietor" as your business type; then enter requestor information.
  4. Use your Web server software to generate a Certificate Signing Request (CSR). CSR-instructions are available on the certificate-management Web site.
  5. Copy and paste the generated CSR into the CSR field on the certificate-request page; then select your Web server software from the drop-down list.


     

  6. Submit and confirm the certificate-request information.


     

  7. The Certification Authority (CA) confirms that your request has been submitted. If applicable, you will be prompted to fax in required individual or corporate documentation. Authentication process commences.
  8. The CA finalizes its authentication process by placing a phone call to you. When the phone call is completed, the certificate will be issued and sent to you via e-mail.
  9. Download and install the issued certificate and the CA's intermediate certificate on your Web server. Installation instructions are available on the certificate-management site.

While processing is under way you can monitor the progress of your certificate request via the certificate-management area. Additionally, the CA will inform you about the status of your request via e-mail.

If all necessary data is properly submitted, the CA is usually able to complete the authentication process and issue a signed certificate within 2-4 days of the request.